Property Search

Preferred location

Complaints

If you have any concerns regarding the service received during your time with Poole Townsend, please contact the office or your Solicitor in the first instance.

To register a formal complaint, please follow instructions below.

Estate Agency Complaints

If we are unable to resolve the problem please direct your Estate or Solicitors complaint to Mrs Angela Cornthwaite who is responsible for client care issues. You can contact Angela by post at;

69-75 Duke Street, Barrow-in-Furness, LA14 1RP.

via email at acornthwaite@pooletownsend.co.uk; or, via telephone on 01229 811811.

Download our complaints procedure

Legal Services Complaints

If we are unable to resolve the problem please direct your Estate or Solicitors complaint to Mrs Angela Cornthwaite who is responsible for client care issues. You can contact Angela by post at;

69-75 Duke Street, Barrow-in-Furness, LA14 1RP;

via email at acornthwaite@pooletownsend.co.uk; or, via telephone on 01229 811811.

Download our complaints procedure

Financial Services Complaints

If we are unable to resolve the problem please direct your Financial Services complaint to Mr Derek Pearce who is responsible for client care issues. You can contact Derek by post at;

69-75 Duke Street, Barrow-in-Furness, LA14 1RP;

via email at dpearce@pooletownsend.co.uk; or, via telephone on 01229 811811.

Download our complaints procedure

You’re in safe hands

Trust our team of local experts to provide the best advice on a wide range of legal and financial issues whenever you’re facing a life change and need the best support.

0800 389 2939

Our team are available Monday to Friday 9am - 5pm

Find Your Branch MEET THE TEAM

She'll be glad you planned ahead

Organising your finances today, while planning for the future can be a challenge. We’ll put the kettle on – and take the pressure off.

GET EXPERT FINANCIAL ADVICE

You'll know when it's time to talk

From making a will, to matters of business law our qualified solicitors can offer advice and guidance. Pop in for a chat or call us to make your free appointment.

GET EXPERT LEGAL ADVICE

Sign up for our newsletter

Your details

Enter your name in reverse (e.g. John Smith becomes htimS nhoJ)

Signing up to our newsletter will place you on our weekly property guide, providing you with the latest properties for sale and industry news.
You can unsubscribe at any time. We value your privacy and will not share your details.

Get in Touch

Poole Townsend (Head office)
69-75 Duke Street, Barrow-in-Furness, Cumbria, LA14 1RP. Telephone: 0800 389 2939 Email: enquiries@pooletownsend.co.uk

Poole Townsend solicitors Ltd (Company no:10964550) is a company registered in England and Wales with its registered office at 69-75 Duke Street, Barrow in Furness, LA14 1RP. A list of directors is available at the registered office address. Authorised and regulated by the Solicitors Regulation Authority number 647087. We are independent financial advisers authorised and regulated by the Financial Conduct Authority. VAT registration number :154365563.

Poole Townsend Estates Ltd. (Company No: 10960705) is a company registered in England and Wales with its registered office at 69-75 Duke Street, Barrow in Furness LA14 1RP. A list of directors is available at the registered office address. Regulated by the Council of Licensed Conveyancers to provide Conveyancing services. (Firm no: 3438) VAT registration number 288092466. Our Estate Agency is a member of the Property Ombudsman scheme.

Poole Townsend Estates Ltd Property Client account has client money protection, to view our Client Money Protection Certificate please click here. To view our Equality and Diversity Data please click here. The Propertymark Conduct and Membership Rules can be found here.

Professional Indemnity Insurance – please contact Martin Oates at the address above if you require details of cover held.

Registered with the Information Commissioners Office for data protection purposes (ICO No: ZA494153 & ZA331395)

Site Website design, website development and software development by The Creative Branch

IFA logo - Independent Financial Adviser
NAEA logo - National Association of Estate Agents
SIFA Member logo - Supporting Impartial Financial Advice

Book Your Free Valuation

Fill out the form below and we'll get in touch to arrange your free valuation.

Your Details

Postcode

Day

Time

Selling

Letting

Your name

Enter your name in reverse (e.g. John Smith becomes htimS nhoJ)

Email address

Telephone (optional)

Message

Tick this box if you would like to receive news, information and updates from Poole Townsend via email.

We value your privacy and will not share your details.