Update: Wednesday 13 May 2020
We understand that the Government has now given the green light for the Housing Market to resume activity. Whilst we are keen to return, the health and safety of our staff and customers is paramount.
We are hoping to resume viewings and valuations in line with new, clear and concise safety policies early W/C May 18th. If you have already requested an appointment, our team will be in touch over the next couple of days to get this arranged.
Our Legal team are also waiting for clarification over what constitutes a safe move and will then also be in touch with those parties in a position to exchange contracts.
The outbreak of COVID-19 has proved challenging for businesses across the globe. As the UK Government issues more advice and puts coping mechanisms in place, our number one priority is the safety of our clients and our team. Although what will happen in the next few months is uncertain, we are working hard to deliver our usual standard of service and support existing/new clients.
Our offices are currently closed in an effort to reduce the spread and risk of infection. However, our team remain active and available via phone, email and live chat through the enquiries section of our website.
The majority of correspondence use email to relay documents and make preparations, this will continue as usual. Should you wish for a physical copy of a document, our team may print and mail that to you upon request.
In an effort to reduce face-to-face meetings, we recommend requesting a phone meeting or audio conference. If you’re seeking urgent advice or wish to speak to the person dealing with your matter, please contact any of our offices and your call will be answered as normal.
If a member of our team does fall ill, another team member will be on hand to assist you.