Isn’t life more fun when you do something together? A companion can make the good times great, the bad times seem less daunting and provide that much-needed level of support that is so often missing when embarking on an adventure on your own.
When setting out on the path to selling your home and moving to another it is hugely important that you are taking that journey with an experienced and knowledgeable guide. Your agent should be keenly focussed on their levels of customer service and the ‘customer journey’.
By understanding the differing journeys taken by the entire range of buyers and sellers you are able to specifically tailor your service to each individual client. First time buyers, anxiously and hesitantly stepping onto the property ladder, require a different degree of support and information to a property portfolio owner or seasoned home mover.
The journey begins with a market appraisal or a first property viewing and from there on the adventure begins. The best agents are there to offer the relevant level of help to each customer and guide them along the path to a successful sale or purchase.
At Poole Townsend, we pride ourselves on our high levels of customer service and our extensive local knowledge and expertise. With a wide range of support systems including digital media and personal contact points in the office, we can create a bespoke service to enable our customers to experience a smooth and stress free journey. This has contributed to our market leading sales figures and unrivalled estate agency service.
If you are about to embark on your own journey why not contact Poole Townsend and we will keep you company from start to finish.