Common Questions

It doesn’t matter how long you do this job, there are always a certain set of questions that are repeatedly asked by those looking to put their home on the market. Be it seasoned property sellers or those looking to sell their first home to continue their journey up the property ladder, a helping hand and expert advice and guidance is always appreciated.

A question that is becoming more common is “Do I really need an estate agent?”

Yes! But I would say that wouldn’t I? In this age of Facebook, Sell and Seek and even property raffles clients are wondering why they even need an agent at all. I have seen a property recently where I spoke to the owner about market value and sales packages to be told, thank you but I think I might try it on Facebook first. Suffice to say the property was on our books after a couple of months and sold soon after. By trying to avoid fees owners tend to believe that they can do the work easily and cheaply. The fact is that Facebook will advertise it to your friends well enough (most of whom you would tell you were selling anyway) but it won’t get your property out to the target audience. An agent has records of potential purchasers and their requirements, matching people to property, as well as marketing with major websites and local media. Make sure your property is in the right ‘shop Window’.

Another question that is most fun to answer is “Why do agency fees differ so much?”

As much as most of us would try to deny it, we are all influenced by money. What is the difference between the cheap fee and the more expensive fee? In a nutshell, you get what you pay for. From standard of service to quality of marketing, all these things are reflected in the package that is on offer to you. The cheap fee has minimal customer service, poor marketing material and a ‘local’ office that isn’t local. The expensive fee will have modern media marketing, proactive customer service and sales teams, a thorough and complete sales package often including legal conveyancing and local experts in local offices with local knowledge. There may even be an agent out there that offers the expensive fee package at a competitive rate. Give me a ring if you want to find out who.

You’re in safe hands

Trust our team of local experts to provide the best advice on a wide range of legal and financial issues whenever you’re facing a life change and need the best support.

0800 389 2939

Our team are available Monday to Friday 9am - 5pm

Find Your BranchMEET THE TEAM

She'll be glad you planned ahead

Organising your finances today, while planning for the future can be a challenge. We’ll put the kettle on – and take the pressure off.


You'll know when it's time to talk

From making a will, to matters of business law our qualified solicitors can offer advice and guidance. Pop in for a chat or call us to make your free appointment.


Sign up for our newsletter

Your details

Signing up to our newsletter will place you on our weekly property guide, providing you with the latest properties for sale and industry news.
You can unsubscribe at any time. We value your privacy and will not share your details.

© Poole Townsend 2017 - 2022. All rights reserved.
Poole Townsend solicitors Ltd (Company no:10964550) is a company registered in England and Wales with its registered office at 69-75 Duke Street, Barrow in Furness, LA14 1RP. A list of directors is available at the registered office address. Authorised and regulated by the Solicitors Regulation Authority number 647087. We are independent financial advisers authorised and regulated by the Financial Conduct Authority. VAT registration number :154365563.

Poole Townsend Estates Ltd. (Company No: 10960705) is a company registered in England and Wales with its registered office at 69-75 Duke Street, Barrow in Furness LA14 1RP. A list of directors is available at the registered office address. Regulated by the Council of Licensed Conveyancers to provide Conveyancing services. (Firm no: 3438) VAT registration number 288092466. Our Estate Agency is a member of the Property Ombudsman scheme.

Poole Townsend Estates Ltd Property Client account has client money protection, to view our Client Money Protection Certificate please click here. To view our Equality and Diversity Data please click here. The Propertymark Conduct and Membership Rules can be found here.

Professional Indemnity Insurance – please contact Martin Oates at the address above if you require details of cover held.

Registered with the Information Commissioners Office for data protection purposes (ICO No: ZA494153 & ZA331395)


Book Your Free Valuation

Fill out the form below and we'll get in touch to arrange your free valuation.

Your Details

We value your privacy and will not share your details.