Lyn is a founding member of our Kendal team that celebrated its 25 year anniversary at the beginning of the year. A lot has changed over the last 25 years! Lyn can now secure a mortgage for a client within a couple of hours from a high street bank, which would have been unheard of 25 years ago.
What's a typical day at work for you?
Busy! No such thing as a typical day really as lenders are changing rates and criteria all the time and each client has their own set of needs/requirements for me to research the best options for them. This keeps the job interesting as lots of things are constantly changing. I also advise on protection products such as life cover and income protection. Again all policies can be different so researching the right option to ensure clients have the ideal cover can be very rewarding.
What’s the biggest challenge in your role?
We live in an area where house prices are above the national average but wages are below the national average. This makes finding the right mortgage solution for clients a challenge. However, as an independent broker, we have access to a wide range of mortgage products from high street banks to online-only providers, so we can often find a solution that clients would not have been able to access independently.
Within your role what are you most proud about?
The number of loyal returning customers I have. For some clients I helped them to buy their first property and have since remortgaged them several times over now. Having been in the industry for as many years as I have, I am now helping the children of those first time buyers that I helped on to the property ladder many years ago!
Can you share something your colleagues won’t know about you?
We are a close team who have worked together for many years now so not sure there will be much colleagues don’t know! Maybe that as a lifetime fan of Elvis I have always wanted to visit Graceland and I will get there one day!
If you're looking to secure your first or next mortgage rate get in touch with Lyn.